FAQ

Answers to your burning questions

How can I contact you?
Please use the Contact Us page to get in touch with us, or feel free to give us a call or send us an email.

How can I get a quote to have my document(s) translated?
Please send us a scanned copy of your document(s) by email and we'll do our best to give you a free quote within several hours or as soon as possible (if outside normal business hours).

What documents can you translate?
We can translate from and into English, a wide range of documents, including certificates (birth, marriage, divorce, death), academic documents (transcripts, university certificates, school reports), police clearance certificates, driver's licences, employment documents, medical reports, letters, emails etc. Please contact us for a free quote.

How can I get a quote for assistance with my visa application?
Please sent us an email or call us. We will arrange a free assessment for your particular situation and we'll provide you with a written estimate.

What payment methods do you accept?
For Translation Services we prefer bank transfers or PayPal payments. But we are open discuss and we'll try to accommodate your specific needs. For Migration Services we are required to keep any payments you make via a bank transfer into our Client Account until the transaction is finalized.

What are your qualifications?
We work with NAATI Professional Translators & MARA Registered Migration Agents. For more details feel free to visit NAATI and MARA websites